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Terms And Conditions

Welcome to the Exceptional In-Home Care Providers website. By accessing or using our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully. If you do not agree with these terms, please do not use our services.

Acceptance of Terms
By accessing our website and utilizing our services, you confirm that you accept these terms and conditions and that you agree to comply with them. If you do not agree to these terms, you must not use our services.

Services Provided
Exceptional In-Home Care Providers offers a range of in-home care services designed to assist clients with their daily living needs. Our services may include but are not limited to companion care, personal care, meal preparation, light housekeeping, medication reminders, safety supervision, memory care, and veterans home care services.

 

Client Responsibilities
Clients are responsible for providing accurate and complete information regarding their health and personal care needs. Clients must inform us of any changes in their medical condition, medications, or living situation. Clients are also responsible for ensuring a safe environment for caregivers to provide services.

 

Payment Terms
All fees for services rendered will be discussed and agreed upon before the commencement of care. Payment is due according to the terms specified in the service agreement. Late payments may incur additional fees, and continued non-payment may result in the suspension of services.

 

Confidentiality and Privacy
We are committed to protecting the privacy and confidentiality of our clients’ information. All personal and health-related information will be handled in accordance with applicable privacy laws, including HIPAA regulations. For more details, please refer to our Privacy Policy.

 

Limitation of Liability
Exceptional In-Home Care Providers shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services. Our liability for any direct damages shall be limited to the total amount paid for the services rendered.

 

Termination of Services
We reserve the right to terminate or suspend services at any time, with or without notice, for reasons including but not limited to non-compliance with these terms, non-payment, or unsafe conditions for our caregivers.

Modifications to Terms
We may revise these terms and conditions from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our services following any changes constitutes your acceptance of the new terms.

 

Governing Law
These terms and conditions shall be governed by and construed in accordance with the laws of the state in which Exceptional In-Home Care Providers operates, without regard to its conflict of law principles.

Contact Information

If you have any questions about these terms and conditions, please contact us at:

Exceptional In-Home Care Providers  
11020 David Taylor Drive

Suite 316

Charlotte, NC 28262
(704) 944-3566  
Info@ExceptionalHomeCareProviders.com

 

By using our services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. Thank you for choosing Exceptional In-Home Care Providers!

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